I was at a popular fast food restaurant recently. At the counter a young man said hello. Smiling, he asked me for my order. His genuine courtesy and the fact that he looked me in the eye, touched my heart. I received my order and found a seat. The more I thought about the young man's courteous manner, the more I wanted to let him know how much it meant to me. So I wrote a poem. He was on break so I gave it to his manager. He read the poem and said he would give it to the young man. He thanked me for recognizing his employee's efforts.
You gave me a smile and a warm hello.
I could tell they were real, and not just for show.
Keep your smile throughout the day.
You might lift someone's spirit along the way.
It only took a moment of your time.
But it was so powerful.
Please use it all the time.
It was several weeks before I was in that restaurant again. I did not see the young man but I did ask about him. The manager said he had been promoted and would be in later that day. Now I don't know how much my comments played in this promotion, but it warms my heart to know that his efforts were rewarded. Look for a smile today and encourage the person to keep it up.